Frequently Asked Questions (FAQs)
What is the shipping time?
Each piece is made entirely by hand, which takes a great deal of time.Our shpping times is 3-7 Days.
Why does the appearance of the wooden handmade product I received differ from that in the pictures?
Every single piece is crafted from natural wood. As a result, it's anticipated that there will be variances in the grain, texture, and color. Natural features such as gradations, color distinctions, wood knots, insect markings, and repair signs are all integral to its allure. These elements don't suggest any problem with the quality; instead, they accentuate the distinct beauty inherent in genuine wood.
Can I apply for a return if I'm not satisfied with the appearance and quality of the product?
As long as the product does not affect its resale, we support returns without giving reasons within 14 days. Please note that you will have to bear the shipping costs yourself.